Our products are made from new foreign and domestic parts; Laser Tec remanufactured original parts and recycled durable original parts. Hewlett Packard, Canon, Apple and most other major brands also recycle parts in manufacturing their cartridges. You can usually find a disclaimer on their boxes stating the use of recycled parts, although you may have to look on the bottom of the box!

Virtually all of the stainless steel and plastic components and many other durable cartridge parts can be recycled almost indefinitely. Critical parts, such as the imaging drum, must always be replaced. Our exceptional product reliability results from our scheduled replacement of key cartridge parts before they wear out!
When we started business in 1989 there were very few new cartridge parts available. There are now hundreds of specialized parts suppliers worldwide selling thousands of parts to the imaging products industry.

Yes. Our cartridges contain the same amount of toner in weight as the original products they replace. However, the amount of pages any particular cartridge will print is determined by several factors: (1) the amount of black graphics and text on the pages, (2) the light-dark settings in use on the printer - referred to as the "density", and (3) the cleanliness of the printer's optics.

All page yield statements by original manufacturers use a test "target" (the target is a specific font, page layout, and number of lines of text) to establish cartridge yield figures. Most say something like "4,000 pages at 5% page coverage." A test target at 5% page coverage would be roughly equal to a 2 or 3-paragraph business letter. If, on the other hand, you are printing full pages of legal text, or a large solid black graphic like a logo, you will get far fewer pages than the manufacturer's advertised yield.

To get the maximum prints from your cartridges be sure you check your printer's density setting (essentially, the light-dark setting similar to a copier) and set it to the recommended normal setting for your printer. You set the density with either a dial or slide bar inside the printer, from the printer's LED control panel, or from your Window's printer set-up options. If your printer has not been cleaned in a while have it cleaned. Cleaning may allow you to get as much as 20% more pages from a cartridge.

NO! Using our products does not void or alter your original manufacturer's warranty. Simply using any other brand cartridge than your printer's name brand does not end your warranty coverage. Your printer warranty, however, will not cover the cost of a repair caused by a defect in another brand cartridge. One example would be if a Xerox HP compatible cartridge damages your HP printer. To provide you 100% protection against the highly unlikely possibility of any damage to your equipment caused by a defect in our products, Laser Tec's product warranty will pay 100% of the cost to immediately repair your machine performed by Laser Tec, or any other qualified service company of your choice.

We recommend you view Hewlett Packard's policy on the use of Non-HP cartridges to reassure yourself that it is not a warranty violation at HP to use our products. Naturally, HP recommends use of their products - why wouldn't they? We have a lot of respect and admiration for HP since they are our best competitors, so we'll make a plug for them: buy Laser Tec or buy HP! You will be happy with the quality either way, but you will be a lot happier with our prices!!

If you have a service contract with someone beyond the date of your original purchase warranty, you should review it to determine if you are subject to restrictions on what brand supplies you can use during the service contract period.